BUILT TO MAXIMIZE UPTIME WITH SERVICE FROM McCANN INDUSTRIES
At McCann Industries, our service process is centered around one goal: keeping your construction equipment running with minimal downtime. Serving contractors across Chicagoland, Northwest Indiana, Michiana, and the Grand Rapids Metro area, we deliver fast, accurate, and dependable service for every make and model of construction equipment. With 24/7 on-site repair, factory-trained technicians, advanced diagnostics, and OEM-grade parts, our approach goes far beyond the standard service experience offered by most providers.
What truly sets our service apart is our flexibility, expertise, and transparency. Unlike other companies that only support select brands, McCann Industries services all makes and all models, including CASE, KOBELCO, Takeuchi, BOMAG, CAT, Deere, Komatsu, Bobcat, Kubota, and more. We combine mobile service trucks, climate-controlled repair facilities, GPS-enabled diagnostics, and proactive fleet management to identify issues early, fix them right the first time, and keep your crews productive and projects on schedule.
HOW THE SERVICE PROCESS WORKS
The service process at McCann Industries begins the moment downtime threatens your operation. Our team quickly assesses the issue using OEM-calibrated diagnostic tools and proprietary software, whether remotely through telematics or directly on-site. Factory-trained technicians are dispatched with fully equipped service trucks, stocked with the parts contractors actually use. This means that most repairs can be completed without unnecessary delays or repeat visits.
From hydraulic systems and engines to electrical controls, undercarriages, attachments, and preventative maintenance, every repair is performed to OEM specifications and backed by full new-part warranties on remanufactured components. Throughout the process, customers receive upfront estimates, photo documentation, and real-time text or email updates at each service milestone. By combining clear communication with precision repairs and fast turnaround times, McCann Industries removes the guesswork and frustration from construction equipment service.
WHY YOU SHOULD CHOOSE McCANN INDUSTRIES FOR CONSTRUCTION SERVICE
Contractors can trust McCann Industries because we treat every minute of downtime as lost productivity. Our 24-hour triage process, deep parts inventory, and mobile service capabilities translate into industry-leading turnaround times. Our service team often returns tools and machines to service within two business days or less. GPS fleet management and brand-specific telematics allow us to monitor machine health, schedule preventative maintenance, and proactively address issues before they become costly breakdowns.
More than a service provider, McCann Industries is a long-term partner invested in your success. From CASE ProCare factory-backed coverage to personalized preventative maintenance plans, fleet service tracking, and transparent communication, we align our service strategy with your business goals. When reliability, speed, and expertise matter most, contractors across the region trust McCann Industries to keep their equipment safe, dependable, and ready for the toughest jobs.