Meet Our Technical Sales Team
Your resource for complex supply questions and hard to locate items
The McCann Technical Sales team solves difficult challenges for our customers. From locating a hard to find product from a specific manufacturer to determining which product is best for a certain application, this team finds answers fast without giving customers the run around. We have a centralized team that serves all the branches and all of McCann’s partners.
Our Tech Sales Team does the research to find the perfect solution
“I describe our Tech Sales team as a concierge service for our customers. A client will call and say they need a product to do X. Our team does the research, calls manufacturers, and figures out which product is best for their needs. We don’t bounce people around from department to department. They call, and we find a solution. Our team is top notch.
“One time we had a customer looking for a very specific type of concrete form. After doing some research, we could only find one distributor, but they were out of stock. The distributor gave us the name of the manufacturer, but we couldn’t find them anywhere online. Finally, after searching Google Maps, we found a self storage facility with the same name. On Street View you could see a sign that said “Self Storage” and, in small print, “And Metal Fabrication”. We called them up and ordered the forms. That’s the kind of “detective work” that our team does every day for our customers.”
-Joshua Jones, Manager of the Technical Sales Team
The team members
The Technical Sales team only includes people who are great communicators, work well as a team, are eager to help, and who have a high level of technical and research skills. Below are some quick facts on our team members:
JOSHUA JONES
Experience: Working with concrete forms for 17 years
Specialty: The go-to guy for form rentals
Hobbies: Plays guitar and piano in a string trio for weddings and corporate events
Interesting Fact: He’s a former math teacher
MACARIO RODRIGUEZ
Experience: Has been in customer service for 20+ years, including as a 911 operator and at a lumber and hardware store
Specialty: Answers more calls than anyone else on the team
Hobbies: Loves trying different foods and restaurants and rescues plants
Interesting Fact: Knows exactly how to water a Money Tree plant to keep the roots from becoming mushy
FRED BAHENA
Experience: Worked at multiple construction supplies companies and was a warehouse manager before joining McCann
Specialty: Construction supplies
Hobbies: Enjoys baseball, grilling, and cooking new foods
Interesting Fact: Coached his daughter’s travel softball team in Aurora for four years
JESSICA WAGNER
Experience: 16 Years at Butterfield Color
Specialty: Decorative concrete products
Hobbies: Loves running, traveling, hiking, camping, and trying new foods and beers
Interesting Fact: Favorite local breweries are Riverlands Brewing Co. and Solemn Oath Brewery
ERIN ROBERTS
Experience: Almost seven years at McCann
Specialty: Being hands on with customers and their needs
Hobbies: Does DIY projects at home and loves to cook
Interesting Fact: She’s the back-to-back defending McCann chili cookoff champ