Tool Warranty Repair Services

Repair duration depends on the tool’s condition, the diagnostic findings, parts availability, and the work required. McCann states that most tools are returned to the field within two business days, while more involved repairs may require additional service time. Technicians use diagnostics and load-bank testing to verify the repair before equipment is returned.

McCann repairs construction-grade power tools and light equipment from major brands including DEWALT, Husqvarna, Wacker Neuson, and Sullair. Service can address motors, drivetrains, hydraulic circuits, and related component concerns. The appropriate repair path depends on the equipment and observed issue, and support may be provided through a climate-controlled shop or a mobile service truck.

McCann provides on-site repair service through mobile service trucks, allowing technicians to come to eligible customer jobsites. The service information also identifies climate-controlled shops for repairs requiring shop-based equipment and testing. Scheduling and the best service location depend on the equipment, issue, and jobsite circumstances.

McCann uses OEM-calibrated diagnostics, proprietary diagnostic software, and load-bank testing. These tools help technicians evaluate equipment operation and verify repairs under real-world conditions. Testing can support troubleshooting for motors, drivetrains, hydraulic circuits, and other covered repair concerns before the tool or light equipment returns to field use.

The tool and light equipment service information identifies DEWALT, Husqvarna, Wacker Neuson, and Sullair among the major brands McCann services. McCann also provides broader equipment repair support for multiple construction equipment brands. Brand eligibility and the applicable repair approach should be confirmed when service is scheduled.

Yes. The service information states that all remanufactured components are backed by the full new-part warranty. McCann remanufactures components to original-spec tolerances as part of its repair capabilities. Warranty coverage and applicability should be reviewed for the specific component and repair being requested.

Yes. McCann’s tool and light equipment repair service includes motors, drivetrains, and hydraulic circuits. The broader repair offering also covers hydraulic systems, engine and powertrain diagnostics, electrical and control troubleshooting, undercarriage work, structural repairs, and attachments. The exact scope depends on the equipment and the diagnosed issue.

Customers can schedule equipment service through McCann’s service inquiry process or contact the company by phone. The service catalog identifies custom quotes through the online form or phone number (630) 627-0000. Provide the equipment brand, model, symptoms, and warranty information available so the service team can determine the appropriate next step.

DEWALT covers cordless power tools and concrete equipment, including POWERSHIFT equipment, rotary and demolition hammers, drills, grinders, dust extractors, and nailers. Husqvarna covers concrete saws and power cutters, core drills, demolition robots, plate compactors, dust extractors, HEPA vacuums, and walk-behind and ride-on power trowels.