24/7 Field Service
McCann dispatches factory-trained technicians to job sites with fully equipped service trucks, advanced diagnostic tools, and OEM-grade parts for emergency equipment repairs.
When heavy equipment failure threatens your jobsite, McCann provides 24/7 on-site emergency repair and field service. Factory-trained technicians arrive with equipped service trucks, advanced diagnostic tools, and OEM-grade parts for hydraulic, engine, electrical, undercarriage, structural, and attachment repairs. Service supports contractors across Chicagoland, Northwest Indiana, Michiana, and the Grand Rapids Metro area.
Mobile emergency support for heavy equipment systems, components, attachments, and ongoing maintenance needs.
McCann dispatches factory-trained technicians to job sites with fully equipped service trucks, advanced diagnostic tools, and OEM-grade parts for emergency equipment repairs.
Technicians diagnose and repair hydraulic systems, diesel engines, transmissions, axles, drivetrains, electrical controls, wiring, sensors, and telematics systems across major equipment brands.
Emergency support includes track replacements, rollers, idlers, welding, frame reinforcement, and structural repairs designed to help restore equipment operation at the jobsite.
Equipment downtime can disrupt demanding construction work, so McCann provides responsive 24/7 on-site repair across Chicagoland, Northwest Indiana, Michiana, and the Grand Rapids Metro area. Factory-trained technicians use advanced diagnostics, fully equipped service trucks, and OEM-grade parts to troubleshoot hydraulic, engine, electrical, undercarriage, structural, and attachment issues for major equipment brands.
McCann combines mobile response, equipment expertise, and service capabilities for demanding jobsite needs.
Emergency support is available around the clock for equipment issues requiring responsive field service.
Factory-trained technicians use advanced diagnostic tools to investigate complex equipment problems.
Fully equipped service trucks bring repair capabilities directly to job sites across listed service regions.
Technicians use OEM-grade parts while supporting major construction equipment brands and systems.
Leadership and service professionals support demanding construction equipment operations.
President
Steve Roggman serves as President of McCann, bringing extensive leadership experience to the construction equipment industry. Overseeing operations that include equipment sales, service scheduling, and customer support, Steve is dedicated to ensuring that construction and earthmoving businesses, material-handling operations, and recycling companies receive reliable equipment solutions from trusted brands like CASE, Kobelco, and Takeuchi. Under his leadership, McCann has been recognized as a Case Construction Equipment 2020 Diamond Dealer and Gold Dealer Award winner, reflecting a strong commitment to quality and customer satisfaction. Steve prioritizes building lasting relationships with clients by combining industry expertise with responsive service, ensuring that every customer receives the guidance and equipment support needed to keep their jobsites running efficiently and productively.
Director of Operations
Josh Sappington serves as Director of Operations at McCann Industries, supporting day-to-day operations across the company’s branch network. He works with branch managers and department leaders to improve processes, support employees, and deliver consistent customer service. His role connects McCann’s operational priorities with the equipment, supplies, and support customers need to keep their projects moving.
Director of Product Support
George Willer serves as Director of Product Support at McCann Industries, leading the company’s efforts to support customers throughout the life of their equipment. He works with service teams and product support representatives to address maintenance needs, coordinate support, and help customers reduce downtime. His role helps ensure customers receive responsive service and dependable support beyond the initial sale.
Director of Product Support
Rob Leo serves as Corporate Parts Manager at McCann Industries, supporting parts operations across the company’s branch network. He works with branch parts teams and suppliers to coordinate parts availability and help customers get the components they need. His role supports both customer repairs and McCann’s service operations, helping keep equipment working and projects on schedule.
Emergency repairs generally include equipment failures that stop or seriously disrupt jobsite operations, such as hydraulic breakdowns, engine or powertrain problems, electrical and control issues, undercarriage damage, structural concerns, or attachment failures. McCann provides 24/7 emergency support and can dispatch factory-trained technicians with mobile service trucks to assess the machine and determine the appropriate repair response.
Share your equipment issue with McCann’s service team for assistance.
McCann provides mobile heavy equipment repair across these listed service regions.
Regional Mobile Coverage
Service Area
24/7 On-Site Service
Availability
Field And Shop Repair
Support Type
Confirm service availability for your equipment and location.
Tell McCann about your equipment issue, jobsite location, and service needs so the team can guide your next step.
For immediate assistance, feel free to give us a direct call at +1 (630) 627-0000.
For immediate assistance, feel free to give us a direct call at +1 (630) 627-0000.