On-Site Field Service
McCann dispatches fully equipped service trucks and factory-trained technicians to job sites for equipment repairs, diagnostics, inspections, and maintenance support across the service region.
Keep mixed-brand fleets productive with responsive heavy equipment repair from McCann. Factory-trained technicians provide on-site and shop support for hydraulic, engine, powertrain, electrical, undercarriage, structural, attachment, and preventative maintenance needs. With 24/7 field service across Chicagoland, Northwest Indiana, Michiana, and the Grand Rapids Metro area, McCann helps fleet owners reduce disruption and maintain dependable jobsite performance.
Comprehensive mobile and shop-based support for heavy equipment fleets, from urgent repairs and diagnostics to maintenance and telematics.
McCann dispatches fully equipped service trucks and factory-trained technicians to job sites for equipment repairs, diagnostics, inspections, and maintenance support across the service region.
Technicians diagnose and repair hydraulic pumps, cylinders, valves, and hoses to help restore reliable machine operation and reduce interruptions for fleet owners.
Get diagnostic and repair support for diesel engines, transmissions, axles, and drivetrains using advanced tools and OEM-grade parts for major equipment brands.
McCann investigates wiring, sensors, control panels, and telematics-related issues to help identify electrical faults and return equipment to dependable service.
Support includes track replacements, rollers, idlers, welding, structural repairs, and frame reinforcement for construction equipment working in demanding conditions.
Customizable maintenance packages combine recommended service tasks, genuine OEM parts, documented service history, and on-site or branch scheduling options.
McCann helps fleet owners address equipment issues before they become larger operational disruptions. Factory-trained technicians use advanced diagnostic tools, fully equipped service trucks, and OEM-grade parts to support mixed-brand fleets. From hydraulic and powertrain repairs to undercarriage, attachments, electrical systems, and preventative maintenance, service is available on-site or through McCann shops across the stated service region.
Practical repair expertise and responsive support for demanding construction equipment fleets.
Technicians bring factory training and equipment expertise to complex repairs across major construction equipment brands.
Fully equipped service trucks bring repair capabilities directly to eligible job sites across McCann’s stated service region.
McCann supports CASE, KOBELCO, Takeuchi, BOMAG, CAT, Deere, Komatsu, Bobcat, Kubota, and other major brands.
Service scheduling, maintenance packages, diagnostics, and telematics support help fleet owners manage equipment more effectively.
Experienced leadership guiding responsive equipment sales, service, and customer support.
President
Steve Roggman serves as President of McCann, bringing extensive leadership experience to the construction equipment industry. Overseeing operations that include equipment sales, service scheduling, and customer support, Steve is dedicated to ensuring that construction and earthmoving businesses, material-handling operations, and recycling companies receive reliable equipment solutions from trusted brands like CASE, Kobelco, and Takeuchi. Under his leadership, McCann has been recognized as a Case Construction Equipment 2020 Diamond Dealer and Gold Dealer Award winner, reflecting a strong commitment to quality and customer satisfaction. Steve prioritizes building lasting relationships with clients by combining industry expertise with responsive service, ensuring that every customer receives the guidance and equipment support needed to keep their jobsites running efficiently and productively.
Director of Operations
Josh Sappington serves as Director of Operations at McCann Industries, supporting day-to-day operations across the company’s branch network. He works with branch managers and department leaders to improve processes, support employees, and deliver consistent customer service. His role connects McCann’s operational priorities with the equipment, supplies, and support customers need to keep their projects moving.
Director of Product Support
George Willer serves as Director of Product Support at McCann Industries, leading the company’s efforts to support customers throughout the life of their equipment. He works with service teams and product support representatives to address maintenance needs, coordinate support, and help customers reduce downtime. His role helps ensure customers receive responsive service and dependable support beyond the initial sale.
Director of Product Support
Rob Leo serves as Corporate Parts Manager at McCann Industries, supporting parts operations across the company’s branch network. He works with branch parts teams and suppliers to coordinate parts availability and help customers get the components they need. His role supports both customer repairs and McCann’s service operations, helping keep equipment working and projects on schedule.
McCann repairs and supports construction equipment from major brands including CASE, KOBELCO, Takeuchi, BOMAG, CAT, Deere, Komatsu, Bobcat, and Kubota. Service capabilities cover excavators, compactors, skid steer loaders, material handlers, and other heavy equipment applications represented in the service catalog. Fleet owners can request support for hydraulic, engine, powertrain, electrical, undercarriage, structural, attachment, and preventative maintenance needs.
Talk with McCann about repair, maintenance, diagnostics, or mobile service support.
Tell McCann about your fleet, equipment issue, and service needs to begin scheduling support.
For immediate assistance, feel free to give us a direct call at +1 (630) 627-0000.
For immediate assistance, feel free to give us a direct call at +1 (630) 627-0000.